The reorganization of retention/advising is almost complete. It includes:
i) Restructuration of advising and retention staffs: The Director of Retention is becoming the Director of Student Success, and we are recruiting an Assistant Director. All advisors and student success coaches will all have the same title – Student Success Coach – but they will all do a little of both roles.
ii) Team‐based advising model: The implementation of a new team‐based advising model would better support our students. The goal is to provide students with a comprehensive and well‐rounded support system in the form of Student Success Teams. By leveraging the expertise of student success coaches, faculty mentors, faculty athletic associates, and other appropriate staff, students will receive tailored guidance that addresses their specific academic, career, and personal needs. This approach should enhance their overall college experience, leading to an increased likelihood of retention.
Evaluation Plan and measures: data will be collected and analyzed at the end of each Fall and Spring semester.
KPIs:
- Fall to Spring retention
- Fall to Fall retention
- Average credits earned to graduate for students enrolled in an Associate program
- Two and three year graduation rate for students enrolled in an Associate program
Baseline measure (for each KPI):
|
|
Fall 2020 |
Fall 2021 |
Fall 2022 |
|
Fall-to-Spring Retention* |
64.0% |
64.3% |
69.7% |
|
Fall-to-Fall Retention* |
32.9% |
34.2% |
34.2% |
* These data are not cohort specific.
|
|
FY 2020 |
FY 2021 |
FY2022 |
|
Average credits earned to graduate for students enrolled in an Associate program |
73.5 |
72.6 |
73.1 |
|
Full-time Student Graduation Rates |
Fall 2018 Cohort |
Fall 2019 Cohort |
Fall 2020 Cohort |
|
Two-year graduation rate for students enrolled in an Associate program (USG Qlik app) |
9.4% Institutional
9.5% System-Wide |
7.6% Institutional
7.6% System-Wide |
9.1% Institutional
9.1% System-Wide |
|
Three-year graduation rate for students enrolled in an Associate program (USG Qlik app) |
16.4% Institutional
16.7% System-Wide |
13.0% Institutional
13.0% System-Wide |
|
Current/most recent data (for each KPI) [NEW for 2023]:
No current data yet since the update of the advising model is being implemented this Fall 2023 semester.
Goal or targets (for each KPI):
- Fall to Spring retention: increase by 5%
- Fall to Fall retention: increase by 5%
- Average credits earned to graduate for students enrolled in an Associate program: decrease by 5 credit hours
- Two and three year graduation rate for students enrolled in an Associate program: increase by 5%
Time period/duration - ongoing
Professional advisors and student success coaches' positions have been combined and are now all Student Success Coaches. The Director of Retention has become the Director of Student Success, and a search is being conducted for an assistant director.
The Student Success team and faculty administrators will collaborate to ensure all advisors are aware of the new advisement model. Professional development will take place in the Spring to ensure Success Coaches are adequately trained to perform advisement/registration for upcoming semesters.
Communicating the importance of not withdrawing from any courses once they are enrolled in 12 or 13 hours for the semester to prevent the need for nine hours during the summer. Also, communication and motivation of students to utilize the resources in place for academic success.
