Atlanta Metropolitan State College

This project involves process mapping to identify and remove process barriers that prohibit students from graduating within 150% of expected time to completion.  Complete College America (CCA) will conduct a process mapping analysis of AMSC’s admissions and retention processes. Based on the outcomes of this analysis, AMSC will address CCA recommendations for process improvements and monitor the impact on student progression and completion.

Consistent, reliable pipelines are important in sustaining program quality, viability, and productivity. This project seeks to increase the pipelines of student at all levels of AMSC certificates and degree programs. Historically, more effort has been dedicated to increasing the traditional student pipelines, the adult learner population provides a great opportunity for a new pipeline of students.  This is especially true given that the student population for traditional and adult learners is essential equal at 50%.  

Gateway courses have the lowest pass rates. This is particularly difficult for new freshman because it stifles their momentum and motivation to successfully past their first two semester classes and avoid academic warning and/or probation, which also impacts their ability to meet financial aid academic requirements.

This project focuses on increasing student admission (access), increasing semester-to-semester persistence, reducing time to graduation, increasing course pass rates, and ultimately increasing the number of completions.