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Tutor on-Demand and Study Table (Albany State University-2023)

Strategy/Project Name: 
Tutor on-Demand and Study Table
Momentum Area: 
Strategy/Project Description: 

Tutoring On-Demand (TOD) and Study Table services are available to students to aid in increasing academic support either in person or online.  The modality for this instruction may include one-on-one or group sessions in person or the integration of virtual tutoring via TOD.  These different modalities provide student access to academic resources that will help to increase their ability to engage in classroom learning and retain the content of the subject matter. 

TOD services are integrated into the GaView online learning management system and provide students with access to a host site that on-boards and assesses student needs for virtual tutoring, one-on-one or group sessions.  Services available in TOD include: the Math Center, Writing Center, peer tutoring, and faculty-led tutoring, collectively supporting a variety of subject offerings.  Faculty-led Study Table also integrates into the GaView online learning management system and provides students a more personalized tutoring session tutoring approach from a faculty perspective, while focusing support efforts on core and historically typical high failure rate courses. Study Table is coordinated with courses with high DFW rates.

Activity Status: 
Evaluation/Assessment plan: 

Evaluation Plan and Measures: 

  • Student use 
  • Implementing in First Year Experience final question of awareness of Study Table 


  • Data from second year Student Assessment Student Use of Support Services 
  • Contribute to student retention 
  • Contribute to graduation rate 

Baseline measure (for each KPI):  


Fall 2022 Tutoring Services 

Spring 2023 Tutoring 


Summer 2023 



Total numbers 




Raw data 




Study Table 





Current/most recent data (for each KPI): 

Goal or targets (for each KPI): Increase by 3% 

Time period/duration 08/15/2023 -05/5/2024 

  • 5 year 
Progress and Adjustments: 

No changes 

Plan for the Year Ahead: 

The plan for the year ahead is to continue to increase the usage of Academic Support Services for our students.  Implemented Walk it out Wednesday as a marketing to increase the usage of Academic Support Services.  The purpose of this marketing was to walk the campus and introduce the staff and our services to the students.   

Tune Up Tutoring on Tuesday was another marketing to capture students on a time crunch who are unable to visit Academic Support Services.  This marketing tool allowed, Peer Tutors to assist students with a quick math problem or writing sample in 15 minutes or less.  The premise is that the Peer Tutors will be effective in assisting the students in the Time allotted while building confidence for the Peer Tutors and the student will become confident with the outcome of the services provided will have the student schedule an appointment or visit the many Academic Support Services provided by ASU.   For the student that requires quiet time, a quiet room was implemented during Study Table, This quiet space allows the student the quiet area to work on homework problems or prepare for a quiz.   

Academic Support Services collaborated with Student Success on a Snack, Sing, and Study event. The Pomodoro study method was used during this event.  The technique used a timer to allow students to study for 45-minute increments and then take a 15-minute break.  The break times, the students played games such as “Hot Potato, The cup game, and musical chairs”. The Peer Tutors assisted the students with homework help while other students studied quietly.  Light refreshments were served during this event. 

Challenges and Support: 

Challenges that may affect the ability to do this activity relate to human resources, as faculty and tutor hires are the driving force behind the ability to expand programming; resource availability, as there may be resources needed that contribute to the success of the virtual or remote environments; and timely collection of data, as various moving parts may be needed to collect and report out and reliance on various systems could potentially impede the timeliness of the process.  Continued support from the administration, with the inclusion of continued funding opportunities, is needed. 

The support needed from outside my institution is funding to continue to provide academic support services, that will impact the education experiences of our students. 

Primary Contact: 
Natalie Knox, Director of Academic Support Services