Middle Georgia State University (MGA) is a five-campus institution providing selective undergraduate and graduate education throughout the middle Georgia region. MGA serves a diverse student body through traditional, online, and hybrid delivery of curriculum. It is the mission of MGA to educate and graduate inspired lifelong learners whose scholarship and careers enhance the region through professional leadership, innovative partnerships, and community engagement. The institution’s vision is to transform individuals and their communities through extraordinarily high learning. Four core values underscore this vision: stewardship, engagement, adaptability, and learning.
Middle Georgia State University offered twenty-five programs at the baccalaureate level, six at the master’s level, and one at the doctoral level in the 2021-22 academic year. The University awarded 1,574 degrees in the 2022 fiscal year. The number of baccalaureate degrees awarded increased from 930 in Fiscal Year (FY) 2021 to 1037 in FY 2022, an increase of 11.5%.
Census data define the Fall 2021 student body to be Georgia residents (91.5%), White Non-Hispanic (53.7%) and Black/African American Non-Hispanic (31.5%), and under 25 years of age (69.4%). 57.6% of the student body were enrolled full-time. Females comprised 56% of the student body and males 44% of the student body.
In Fall 2022, 91.5% of enrolled students were Georgia residents representing 143 counties with most of the in-state students coming from Houston, Bibb, Laurens, Peach, Dodge, Henry, Bleckley, Fulton, Gwinnett, Monroe, DeKalb, Jones, and Cobb. 170 out-of-state counties were also represented in the fall 2021 enrolled student body. There were 516 students that came from out-of-state primarily from Florida, South Carolina, North Carolina, and Alabama. International students represented 2.0% of the total fall 2021 enrollment.
The number of Pell recipients in fall 2021 was 3,015 (38% of Undergraduates) of total enrollment as compared to 3,446 (43% of Undergraduates) in fall 2020. The fall 2021 enrollment was also comprised of 4,657 (59%) first-generation college students and 2,411 (30.6%) adult learners. In fall 2021, there were 272 military students that comprised 3.5% of the total enrollment as compared to 292 students (3.5%) of the total enrollment in fall 2020. The ethnic minority student population in fall 2021 was 3,345 (42.4%) as compared to 3,804 (45.3%) in fall 2020.
MGA has a blended mission in that it serves both the academically gifted students in dual enrollment, bachelor’s, master’s and doctoral degree programs, while also serving as a point of access to higher education for underrepresented populations. Owning student success is the 2018-2023 strategic imperative for MGA which is dependent on data-driven decision making, better service to students, more efficient use of faculty and staff resources, and utilization of tools to measure and communicate performance. Keeping students on track to program completion is the CCG goal most closely aligned with MGA’s strategic priorities. Outcomes for this goal include improved persistence and retention rates and an increase in the number of students completing their degree on time. To fulfill its vision of “transformation of individuals and their communities through extraordinary higher learning,” MGA has identified several high impact strategies to enhance retention and graduation.
Benchmark: Columbus State University
Competitor institution: Valdosta State University
Aspirational: Kennesaw State University
Middle Georgia State University (MGA) is focusing on the following Momentum initiatives in 2022-23.
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Promoting efficiency in the advising process through-
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Outreach to students: -Targeted outreach efforts to student athletes to promote student success, retention, and timely registration were executed. -Focused communications were sent out to students on academic probation in order to provide support and referrals as needed for academic success (referrals to SSC, Mathematics Academic Resource Center (MARC), The Writing Center (TWC) for tutoring) were sent out. -Targeted communication to current students not enrolled for following semester (email, phone, text) were sent out. -Implemented a Pre-enrollment Survey to support students in making a purposeful choice Early Alert (EA): -A communication plan was implemented to include specific touch points with students on the EA list. -Advisors and SSC staff provided individualized and appropriate referrals and support to students. -Communications included phone, text, and in-person appointments -During fall 2022 – Early Alert reporting moved to week 4 and was limited to 1000/2000 level courses, as these are the courses with highest enrollment as well as highest D/W/F rates. -39.4% of tutored students flagged for low grades on the Early Alert report successfully completed the course in spring’22 as compared to 31.6% of non-tutored students. In spring’21, 34.4% of tutored students flagged for low grades on the Early Alert report successfully completed the course as compared to 30.1% of non-tutored students.Year-to-year, we have seen a 5% increase in the number of students with low grades completing the semester successfully. Centralized management: - A Director of Advising and Institutional Learning Support Coordinator were hired. - A Communication calendar was developed for Advising and SSCs for outreach campaigns. -Work is ongoing to develop a comprehensive Advising resource handbook in D2L -Increased collaborative relationships have been established to include Financial Aid, SSCs, CCLD, Residence Life, and Admissions. Collaboration with SSCs and CCLD: -Advisors participated in SSCs and CCLD events to answer general advising questions -SSCs staff went to residence halls to meet with students and share information about services available Proactive Advising and other training: -Advisors were trained in Proactive Advising and are implementing these strategies -Advisors completed QPR and Kognito training to further support the overall well-being of MGA students Focus on high-risk students: Student Athletes - - Institutional Learning Support Coordinator (ILSC) provided targeted outreach to student athletes and encouraged these students to utilize tutoring services, provided virtual advising and registration support. - 88.3% of athletes finished spring’22 in good standing -During fall 2022, a pilot Peer Mentoring project has been initiated specifically for student athletes requiring learning support. Learning Support- -During fall 2022 a Peer Mentoring pilot has been implemented for students in learning support in a limited number of sections for both English and math. - ILSC sent emails to new admits alerting them to options to exempt learning support (ACCUPLACER). -ILSC sent periodic emails to students recommending tutoring through the resources available (SSC, Mathematics Academic Resource Center, The Writing Center). Academic Probation: -Advisors provided targeted outreach to students on academic probation. This outreach included strongly encouraging students to utilize tutoring services. -The number of students on probation decreased from 11.0% in fall 2020 to 8.4% in fall 2021. -The number of students on probation decreased from 5.8% in spring 2021 to 5.1% in spring 2022 -37.9 % of all students on probation at the end of spring’22 were retained for fall’22. - 27.9 % success rates were noted for all students ending on probation in spring'22. - 42.8 % of all students beginning on probation in spring'22 were successful in their coursework. Goals Met:
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Project Lead/point of contact |
Sandy Little-Herring and Deepa Arora |
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Momentum Area |
X Purpose X Pathways X Mindset X Change Management X Data & Communications |
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Improve Learning Support (LS) student success outcomes |
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Maintaining and developing an efficient management structure for the Learning Support program. |
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Time period/duration: 2022-23 academic year |
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An Institutional LS Coordinator provides oversight of the LS program and maintains regular communication with the English and math departments.
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Project Lead/point of contact |
Deneice Bausley, Sandy Little-Herring, Deepa Arora |
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Momentum Area |
X Purpose X Pathways X Mindset X Data & Communications |
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Designing and integrating academic success content into Area B courses |
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Area B committee formed to work on determining and integrating academic success content into Area B course design. |
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Baseline measure: to be established |
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Goal or targets: to be established |
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Time period/duration: 2022-23 academic year |
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Project Lead/point of contact |
Eric Sun and Rod McRae |
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Momentum Area |
X Purpose X Data & Communications |
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Integrating and Strengthening High Impact Practices (HIPs) into the curriculum |
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Scaling |
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Evaluation Plan and measures: Currently, the plan is to reactivate and revise the institution’s previous QEP committee, involved in labeling courses identified by chairs and deans of appropriate academic units. |
Baseline measure: The current level and variety of HIPs courses. |
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Goal or targets: To increase the number of courses offered by the University from about 400 to 500. Grow the variety of HIPs courses from Service Learning, Undergraduate Research, Work-based Learning, and Capstone to include areas in Global Learning and ePortfolio. |
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Time period/duration: The first short course will take a semester to complete and make plans. Upcoming semesters will be used to implement a plan for a course and additional training and support for faculty. |
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Progress and Adjustments |
MGA has completed the process of reviewing and revising all courses listed as HIPs. All HIPs designated courses have been correctly labeled and information in BANNER updated. In addition, processes and procedures for identifying new courses with the HIPs designation were updated and reviewed. |
Plan for the year ahead |
The plan is to continue to use the courses devised by USG to train faculty/administrators. The USG has created and released a new course on Service Learning that will be available for faculty. The Assistant Provost for Faculty Development has assisted the University with these efforts via workshops and support. The plan is to continue to grow the types of HIPs courses, especially in the areas of Global Learning and ePortfolio. These areas will be new for MGA. We will continue to focus on growing the number of HIPs courses, which has increased since this work has begun. This will involve getting more faculty interested in HIPs. |
What challenges will affect your ability to do this activity? |
The USG has developed another short course on Service Learning. The plans are for additional courses to be developed in the future. These courses will be very helpful in the training and support of faculty. The challenge is motivating faculty to pursue an interest in HIPs courses, training, and development. |
Project Lead/point of contact |
The leadership for the project is a four-person HIPs Implementation Team comprised of Dr. Kim Pickens, Dr. Andre Nicholson, Ms. Jasmine Brown, and Dr. Scott Spangler. Dr. Don Brown has been working with the Team to support their efforts. |
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Promoting Career Readiness and Student Leadership:
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Time period/duration: 2022-23 academic year |
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Project Lead/point of contact |
Mary Roberts and Heather McIntosh |
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Momentum Area |
X Mindset |
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Promoting and Creating Awareness of Growth Mindset in students, faculty, and staff |
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Initiating and scaling to involve all academic and non-academic units |
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Time period/duration 2022-23 academic year |
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Project Lead/point of contact |
Deepa Arora, Eric Sun, Rod McRae, Sandy Little-Herring |
MGA’s Big Idea was to develop strategies and practices that help to build the academic mindset as an institutional culture. Using this lens, the following strategies have been planned and implemented for 2022-23 to address the momentum goals of purposeful choice, pathways, and growth mindset:
The Student Success Centers staff and the professional academic advisors have collaborated with the Center for Career and Leadership Development in various activities to answer questions linked to majors and careers. Both the teams also work closely with Financial Aid and Residence Life to provide a unified and one-stop-shop approach to serving the students.
A major initiative has focused on including academic success content in an Area B redesign to help freshmen build awareness of resources available to them while also acquiring the skills needed to be successful in college. Topics are related to course management, academic and career planning, and student support and resources. Focus-2 career assessment has also been included in the career planning module that aligns well with a pre-enrollment survey that has been administered to incoming students for fall’22 following their admission to the institution. The survey helps students to change their major before registration based on the confidence level of the major selected and provides advisors with important information to create the most appropriate schedule for students as well as engage in major and career-related conversations early in the student’s academic journey.
A Director of Advising has been hired and with the assistance of funds received from the USG, the Academic Advisors have been moved into a tiered structure to help with retention and provide opportunities for professional development that will provide them with the tools to lead our students towards success. These funds have also enabled the hiring of additional advisors that will reduce the advisor: advisee ratio and enable proactive advising. Training in proactive advising is being offered for both professional and faculty advisors to engage our students in conversations early on in their academic program. Work is ongoing to streamline the advising process followed in the six academic schools and to establish a standardized assessment to identify opportunities for improvement.
USG funding has also made it possible to hire an Academic Success Coach (ASC) who will assist the Student Success Centers staff and the Institutional LS Coordinator to provide additional focus on improving success outcomes of specific targeted populations like athletes and students in learning support.
A Center for Excellence in Teaching and Learning (CETL) has been established to provide professional development opportunities for faculty to promote effective teaching practices that support student success as well as the Scholarship of Teaching and Learning. The CETL also helps strengthen MGA’s controlled roll-out of undergraduate research, learning communities, collaborative assignments and projects, global learning, and ePortfolios.
There is continued focus on promoting the success of high-risk students through frequent communication and collaboration between the professional advisors and the Student Success Center personnel, institution of an early alert system, promotion of online and embedded tutoring, and intense outreach campaigns focused on students on probation as well as those in learning support. Additionally, in fall’22 a peer mentoring program is being piloted for selected students in learning support English and math course sections to assist students with their academic as well as personal acclimatization to Middle Georgia State University. Assistance includes, but is not limited to, orienting assigned students to campus, connecting students with academic support centers, modeling good study skills, and helping students stay abreast of faculty expectations to place them on a successful higher education pathway.
MGA has been engaged in a review of Area A Math requirements for different majors to allow for STEM and non-STEM majors to be registered appropriately. Non-STEM majors take Quantitative Reasoning while Algebra is the suggested Math course for STEM majors. There is a need, however, to build awareness about the Elementary Statistics course as an additional Area A option. Majors that recommend Elementary Statistics in Area A have been identified but additional conversations with the department chairs are required to promote the course for their majors.
Program maps listing 15 credits of coursework semester-by-semester for each degree and major offered on each of our campuses are already in place. The focus in 2022-23 is to build interactive maps that also include milestones and co-curricular activities associated with each semester and allow advisors to input the grades received. It will also be important to ensure the maps are accurate and reflect all the curriculum changes. Workshops will be necessary for both faculty and staff professional advisors to ensure the maps are being used consistently across the board.
Version 2 of the mindset training for staff and faculty has been developed. Training for staff will be executed during the fall’22 semester while the training for faculty will be implemented in spring’23. Current efforts to strengthen the training include the addition of common scenarios faculty and staff encounter in their interactions with students along with questions that provide an opportunity to reflect and respond using a growth mindset following each scenario.
Faculty across several departments have worked to incorporate elements of mindset into their courses. Some examples of such coursework include the following: In RHAB 3000-Introduction to Rehab Professions- students participate in the Rehab Science Club that involves community projects, opportunities to mentor, and participate in study groups. In the first semester of the OTA Program, students complete a learning style inventory, genogram assignment, and self-awareness collage all designed to help them identify things in their personal experiences that will foster or hinder learning and professional development. The School of Education and behavioral Sciences had rolled out a peer mentoring program to the education and social work majors. It involves a gradual assumption of more mentoring responsibility and impact by students as they progress through their degree program. In several courses offered for the education major, topics focus on the importance of both the educator and the student having a growth mindset, and the students also explore their own mindset. Several activities have been developed that help the students to engage, reflect, and build confidence in their learning in the American Government course. In the Psychology of Adjustment class, students are asked to report on how they can increase optimism, in light of being positively related to better academic performance, better athletic performances, increased work productivity, satisfaction in interpersonal relationships, better coping with life, physical health, life satisfaction, and decreased depression. Middle Georgia Stea University is also participating in the USG Mindset Learning Project in the co-requisite support course (Math 0997) for Quantitative Reasoning (Math 1001).
The newly established CETL has provided regular developmental opportunities for faculty in fall’22, including the Monday Morning Mentor series. Additionally, there will be workshops provided to faculty on syllabus review and revision to include growth mindset statements. The plan for 2022-23 also includes workshops for faculty and staff in other student support offices to ensure all communications to students provide positive reinforcement.
To engage students at critical times in the course progression, another pilot project instituted during fall’22 has involved the integration of Intelligent Agents into English 1101/LS, Math 1001/LS and Psychology 1101 to allow for the development and automated distribution of customized communications to students in response to the course activity and progress. Intelligent Agents send an automated email when instructor-defined criteria are met. For example, instructors can email students who have not logged in recently, whose grades have fallen below a certain level, or who have viewed (or not viewed) specific topics, and much more.
Since MGA focused on initiatives to build the academic mindset as an institutional culture, there have been several cross-divisional conversations between Academic Affairs, Student Affairs, and Enrollment Management. A significant outcome of these has led to the redesign of new student orientation, both in-person as well as online, that has been revamped to include mindset activities during the day’s events. There is also a focus on building Living and Learning Communities by engaging Academic Affairs and Residence Life personnel. Efforts are on to collaborate with Student Life and Athletics to support the needs of athletes and students participating in the AAMI.